Contact us to request a quote
Whether you need a quotation, technical advice or an urgent spare-parts shipment, the Avalon's team is ready to respond within one business day—often sooner.
Visit our location
Wherever you drill—Europe, Asia or Africa—there’s an Avalon team ready to keep your rigs turning.
Europe
Corporate office, prototype machine shop, metallurgy lab, executive briefing centre.
ASIA
24 h parts dispatch for Asia-Pacific, regional data-support desk, training classroom for OEM operators.
AFRICA
72-hour hammer rebuild facility, field-engineering base, inventory of critical spares for sub-Saharan mining corridors.
SOUTH AMERICA
48-hour parts dispatch for Chile, Peru, Brazil and Argentina - hammer rebuild cell with ultrasonic flaw detection.
Frequently asked questions
Even the toughest tools raise a few questions. Below you’ll find quick answers to the topics we discuss most with drilling supervisors, maintenance planners and procurement teams.
Are Avalon hammers compatible with bits and shanks from other OEMs?
Yes. Every Avalon hammer is designed around industry-standard shank interfaces (QL, DHD, COP, etc.). You can run our hammers with any drill bit that shares the same shank profile, and you can fit Avalon bits to other OEM hammers if the interface matches.
What lead time should I expect after I approve a quotation?
For stocked SKUs (4″ – 8″ hammers and rebuild kits) we ship within 48 hours of receiving your purchase order. Large-diameter tools (10″ & 12″) or custom configurations ship in 2 – 4 weeks. All orders depart from the regional hub closest to your mine to minimise transit time and customs delays.
How often do I need to rebuild an Avalon hammer, and what comes in the kit?
Most fleets schedule a rebuild after 1 500 – 2 000 metres drilled (or sooner in highly abrasive ground). Our kits include a factory-balanced piston, wear sleeve, check valve, seal stack, torque-witnessed O-rings and biodegradable assembly grease. Following two planned rebuilds typically doubles total hammer life and lowers consumable cost per metre by up to 20 %.
Do you offer on-site technical support and operator training?
Absolutely. Our field engineers can visit your site for parameter optimisation audits, crew coaching and root-cause failure analysis. We also provide remote monitoring via our cloud dashboard, so you can share live vibration and pressure data with Avalon specialists without pausing production.